GCD GECHEN · Focus on stage lighting equipment R & D and manufacturing!
EN
CN
Sales Hotline: 13925078936
Sales Tel: 13719297868
 
SERVICES
After-sales Service Technical Support Download

 

Gechen lighting after-sales service follow-up:
In the case of normal use of the morning light stage lighting products, if there are quality problems, Gechen Lighting will provide services to follow up:
1) Within 7 days from the date of delivery of the product, the fault is confirmed by our service center, you can choose to enjoy the exchange or free repair service or replace the accessories.
2) Within 60 days from the date of delivery, you may choose to enjoy a replacement or free repair service or replacement parts.
3) You can enjoy free repair service or replacement parts within 12 months from the date of product delivery; you can enjoy paid maintenance service for more than 12 months.
4) The above explanation is owned by Gechen Lighting Company.

 

Gechen Lighting Pre-sales Service Follow-up:
Pre-sales technical support includes:
1) Understand customer needs and provide value-added services
2) Formulation of technical solutions in sales work
3) Production of professional and reasonable configuration list
4) Production of positioning map
5) Production of dynamic maps of key customers
6) Technical training

 

Gechen Lighting Sales Service Follow-up:
Sales technical support includes:
1) Professional technical solutions
2) Professional installation and commissioning
3) Professional on-site guidance and training

 

After the customer confirms the order to order our products, Gechen Lighting promises to provide the customer with the sample of the goods within 3 working days. After the sample is confirmed, it will enter the mass production. The average daily output of the same product is not less than 60, ensuring the customer's progress! The delivery logistics company can be specified by the customer, and the transportation cost is subject to the contract agreement between the two parties!


 

Copyright © 广州市格晨舞台灯光设备有限公司 All Rights Reserved.   粤ICP备2021078155号   INXUN.COM.CN